just to give you a bit of insight into my day: i have to handle most everything technical and darwin does more of the hands on. i as well do the hands on, but i have to make sure and keep the company legal, out of jail, etc. etc. etc. so some days i am on the phone with customer service explaining to them that no i am not the account holder, but they most certainly want to deal with me rather than the account holder...usually i can bully my way, but sometimes...
such as darwin's health insurance. they cancelled it, because they forgot to log a payment. and i was pissed, because there was no warning, just a letter stating it had been cancelled. SPECTACULAR. i call them and explain to the poor operator girl that she better straighten this out. she says and i quote "well, mrs. crawford, since you aren't on the account i cannot do anything further without speaking to mr. crawford..." a. i am not mrs. crawford. b. if i was mrs. crawford and i gave you all the necessary information to prove i was calling on behalf of mr. crawford, what on earth does it matter. c. i can promise you, you do not want me to go get "mr. crawford." she insisted on speaking to mr. crawford....didn't end well for her. led to talking to supervisors and darwin adding me to the account so that i call and "chew out the peons." (his words, not mine). fantastic...i love chewing people out.
another fun one that i have been dealing with is the bank. i can deposit money, write checks (and have darwin sign them), manage our money, pay our taxes, and so on, BUT i cannot do anything that involves taking money or talking to anyone about something that has gone wrong because i am not a signer on the account. totally fine by me, it's darwin's company. except when quickbooks decides to ruin my day. it has a nasty habit of ruining things for me. if it didn't tell me how to pay taxes, we would be a straight cash business with no quickbooks - that's how much i hate it. well it decided to electronically pay our federal taxes after i clicked it not to. apparently that just means it doesn't file the paperwork, but it doesn't inform you of that. i go on my merry way paying taxes and printing all the checks. then wham i get an email from quickbooks 2 days later saying the electronic payment has been processed. SAY WHAT! easiest way to ruin my thursday.
i call quickbooks. that poor man. i yelled at him and almost cried. i am not proud of the things i said, but he sent me over the edge when he said there was nothing quickbooks could do. here was my answer to that - so, you are telling me that you can take money away from me without my knowledge, but you have no way of returning it to me? that makes perfect sense. i really appreciate your absolute lack of help in this situation. it gives me great faith in quickbooks. really really does. - he apologized and this was my consolation prize - well when the check goes through and you've double paid i can help you sort that out when you pay your taxes for the next quarter. - oh gee that's just fanfuckingtastic.
i go to the bank to see how i can possibly repair this so darwin doesn't kill me. he tells me to do whatever i need to do, but he cannot and will not go down to the bank to straighten it out because it will not be a pretty sight...none of my usual bankers are there who know me and could help me out. so this woman tells me that i can't actually do anything because i am not a signer on the account....grrrrrrrrrrrrrrrrrrr. she gives me a number for darwin to call to get the whole mess straightened out. so he gets it straightened out finally. but the irs was not happy about receiving a check that had a stop payment put on it....ooops.
moral of the story. if you are in charge of running someone's life, make sure you are the signer on all things important...
ciao.
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